Kimberly M Ahf

Irate Consuer

I was offered a free trial sample and the company tried to charge my card for $60.00. What a scam!!! Please avoid this company like the plague.
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Loss:
$5999

Preferred solution: Full refund

Resolved
JoElla S Itq

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Verified Reviewer

Resolved: Cancellation

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I have been unable to contact customer service to cancel my order. It seems as though peptiva is purposely not answering calls so people can't cancel their orders. This isn't legal. I will be contacting the Better Business Bureau. I like your product and had planned on purchasing it later but this is bad business.
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Pros:
  • Helps with sleep
Cons:
  • Buy it the store not online

Preferred solution: Cancellation

User's recommendation: Buy at the store. Don't order this product they will trick you into spinning money you don't have.

James W Ftk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of response from peptiva re refund

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Updated by user Jul 21, 2023

It does not work!

Original review Jul 19, 2023
I have an email from July 5,2023 stating I would be receiving a for an order not received. Here is the email. Your Peptiva Order Has Been Refunded Peptiva Support Wed, Jul 5 at 6:32 PM Reply-To: To: James Weingarten Customer Service: 1-80*-***-**** Order Refund This e-mail contains information confirming that you have been refunded the amount of: $65.98 Refunded on: Jul 5, 2023 Customer #3925**** Original Order #6263**** For assistance, call our customer service line: 1-80*-***-**** This refund has been issued to the card that was originally charged. Please allow your bank 1-5 business days to process this refund to your account. Sent on: Jul 5, 2023 I feel misled by the free trial offer and also cancelled my subscription. It is now 15 days since I received the email. No refund was issued. If I dont receive the refund I will sue in small claims court. Please expedite the refund or I will take legal action.
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Loss:
$66

Preferred solution: Full refund

Anonymous
map-marker Chicago, Illinois

If not for your company, I couldn’t find phone number

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You look up and theres companies wanting you to pay for them to write a cancellation notice for you to the company. Why is it that hard to get a refund or have you not charge my account when I didnt sign up for anything. Thank you for the phone number and information pissed consumer
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User's recommendation: To each their own. I would it’s just valerian root and melatonin with a pre/probiotic.

Anonymous
map-marker Saint Cloud, Florida

Feel like this is a scam since I can’t speak to anyone.

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Refund. Tired of wasting my time writing once again about everything. Let me speak to a live representative.
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User's recommendation: I111111****111111****22222 I am not sure if you are aware of this but I am not sure if you are a member of the group

Anonymous
map-marker Rancho Cucamonga, California

Fraudulent

Ordered one sample of this product a month ago for shipping and handling of 4.99.just found out they have put me automatically in their system to receive this every month a box for $71 they have hit my account twice for this and refused to stop have never received any product for these two charges were told by their company they may have been lost go check at my neighbors house completely uncooperative with us
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Anonymous
map-marker Lancaster, California

Order

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Thank you for canceling the subscription I will call with one time order. The sleep aid works pretty good.
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User's recommendation: Love the sleep aid

Jeanette M Ejg

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Verified Reviewer
| map-marker Woodstock, Georgia

I want to cancel my plan.

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I just want to cancel my plan as a means to cut some of my costs. Nothing happened. I just want to cut some of my costs. AAAAA
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Preferred solution: Cancel my olan

Evylina R
map-marker Manahawkin, New Jersey

I thought I was getting sample to try but kept receiving product in mail whe I looked at my checking account I saw I was charged $60 for each product I received which totaled $180 I called the company

a box like every Couple of weeks not understanding this but then went to my checkbook and was charged $180 for thes 3 boxes I called the company and said I never agreed to this they issued me an RA number and instructions how to return it But still have not received my refund of $180. Please let me know how to get my REFUND!!!
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Loss:
$180

Preferred solution: Full refund

User's recommendation: Don’t order this

Carolyn H Dlg
map-marker Laurel, Mississippi

Dissatisfied

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Used my credit without my knowledge or permission.not satisfied with product, did not at all help me to sleep and want a refund. Who could this company take money without me ordering peptiva??? The sample was used to get my credit card for the price of the sample shipping. And used it to get almost $70.00 !!!
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Loss:
$70

Preferred solution: Full refund

User's recommendation: Do not do it.

Carol G Rqb
map-marker Atlanta, Georgia

Just wish to cancel my subscription

I simply would like to cancel my subscription for Peptiva Sleep Support. I am not a pissed off customer. The phone is never answered and I am tired of listening to the recording
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